About the Organization:
At Children's Miracle Network Hospitals, we raise funds and awareness for local member children’s hospitals across the U.S. and Canada. We believe that by changing kids’ health, we can change the future. To meet these ambitious goals, we develop partnerships and fundraising programs to raise the critical funds hospitals need to care for kids. As a member of our team, you’ll play a significant role in helping the 12 million pediatric patients who enter member hospitals each year.

Our Mission:
Founded over 40 years ago with the vision to Change Kids’ Health, Change the Future, we’ve raised over $9 billion for 170 children’s hospitals by empowering and engaging with local communities and businesses – and we’re not done yet. All donations benefit local member hospitals to fund what’s needed most, like critical life-saving treatments and healthcare services, innovative research, vital pediatric medical equipment, child life services that put kids’ and families’ minds at ease during difficult hospital stays, and financial assistance for families who could not otherwise afford these health services.

Diversity, Equity, and Inclusion:
Children’s Miracle Network Hospitals, our partners, and communities come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company strong. If you share our values and our enthusiasm for diversity, equity, and inclusion, you will find a home at Children’s Miracle Network Hospitals!

Job Summary:

The Receptionist and Facilities Coordinator (RFC) is a key administrative role. This position manages front desk operations, including receptionist duties, mailroom management, and visitor coordination. Additionally, the RFC will be responsible for overseeing building management tasks, including managing product inventory, and overseeing the maintenance and upkeep of both the interior and exterior of the facility. The RFC will also work to enhance operational efficiency by implementing automated request systems and optimizing the usage and requisition processes for the building. The RFC will also provide light administrative support for the SVP, Information Technology; VP, Human Resources; and SVP, DE&I and Culture. Focused on delivering a positive customer experience, this role ensures that organizational goals are met through effective task management and inter-departmental coordination. Candidate must be able to lift 50 pounds. May require occasional travel.

Minimum Qualifications:

Education:

• High school diploma or GED

Certifications or Licenses:

• N/A

Experience:

• 3-5 years of relevant experience in customer service, administrative support to senior leaders, facility coordination and vendor relationship management

Values and Competencies:

We are deeply committed to upholding our core values of Integrity, Courage, Collaboration, Accountability, and Excellence. These values guide everything we do, from how we support our employees and partners to how we interact with our communities. Joining our team means embracing these values and contributing to a brighter future for children everywhere.

Functional Competencies:

• Action Oriented: Takes decisive action without supervision, shows initiative, recognizes and seizes upon opportunities to make improvements.
• Collaborates: Works cooperatively with others across the organization to achieve shared objectives.
• Communicates Effectively: Delivers multi-mode communications tailed for the unique needs of different audiences. Provides timely and helpful information across the organization.

Job-Specific Competencies:

• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Anticipates customer needs and provides services accordingly.
• Cultivates Innovation: Develops new and better ways for the organization to be successful.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. Builds rapport with employees, customers and vendors.
• Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization.
• Resourcefulness: Securing and deploying resources effectively and efficiently.

Core Duties:

Additional Duties and Responsibilities:

1. Assists in process improvement that eliminates duplicative steps, streamlines tasks and projects, and eliminate redundancies that will improve efficiencies and reduce costs.
2. Organizes programs, events, meetings, or conferences by arranging facilities and caterers, issuing information or invitations, and communicate as needed.
3. Work closely with all vendors that keep the building running smoothly as well as vendors for weekly upkeep of the building (e.g. cleaning, garbage disposal, recycling, exchange of carpet runners, pest control and ordering of snacks and office supplies). Coordinates the repairs to offices, walls, and office furniture such as office chairs, desks, file cabinets, etc.
4. Maintains inventory reports.
5. Develops and maintains a facility plan to include normal internal and external building maintenance, inventory schedule and events throughout the year.

???????Salary Range: $43,500 - $58,000 (depending on experience and qualifications)

Benefits Summary: Children’s Miracle Network Hospitals (CMN Hospitals) offers a comprehensive benefits package for full-time employees (and some part-time employees), which includes:

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Plans: 403(b) with organizational contributions.
• Paid Time Off (PTO): Tiered by tenure.
• Family and Medical Leave: In compliance with FMLA and applicable state laws.
• Disability and Life Insurance: Short- and long-term disability coverage, and employer-paid life insurance.
• Additional Benefits: Employee assistance programs, wellness initiatives, and professional development opportunities.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. CMN Hospitals.